1. Information We Collect
We may collect information you provide directly, information collected automatically, and information received from third-party platforms used to operate TuberSchool.
- Contact information, such as your name and email address.
- Application information, such as your channel URL, creator goals, experience level, answers to application questions, and other details you choose to submit.
- Account and membership information, such as enrollment status, course access, community participation, and support requests.
- Payment-related information processed by third-party payment providers. We generally do not store full credit card numbers on our own servers.
- Content you submit for feedback, including thumbnails, titles, videos, channel links, comments, questions, screenshots, or analytics-related materials.
- Technical information, such as browser type, device type, IP address, pages visited, referring URLs, approximate location, and usage activity.
2. How We Use Information
We use collected information to operate, improve, and protect TuberSchool, including to:
- Process applications and manage enrollment.
- Provide course access, community access, live sessions, replays, resources, and support.
- Send transactional emails, enrollment updates, program announcements, and relevant marketing communications.
- Review submitted materials and provide educational feedback.
- Improve our website, course content, user experience, and marketing.
- Prevent fraud, enforce our Terms, protect users, and comply with legal obligations.
3. Payments
Payments may be processed by third-party payment processors. These providers collect and process payment information according to their own terms and privacy policies. We may receive limited billing details, transaction confirmations, subscription status, and related account information.
4. Course Community, Live Sessions, and Recordings
If you participate in TuberSchool communities, comments, live calls, workshops, office hours, or feedback sessions, information you share may be visible to instructors, team members, and other members. Live sessions may be recorded and made available as replays to members.
Please avoid sharing confidential, sensitive, private, or third-party information unless you have the right to share it and are comfortable with it being used to provide the service.
5. Cookies and Analytics
We may use cookies, pixels, analytics tools, and similar technologies to understand website usage, improve performance, remember preferences, measure marketing effectiveness, and support advertising or retargeting efforts.
You can usually adjust your browser settings to block or delete cookies, but some website features may not function properly if cookies are disabled.
6. Email Communications
If you apply, join a waitlist, purchase, or request information, we may send you emails related to TuberSchool. You can unsubscribe from marketing emails by using the unsubscribe link in those emails. We may still send important transactional or account-related messages.
7. How We Share Information
We do not sell your personal information in the traditional sense. We may share information with:
- Service providers that help us operate the website, course, community, email, payments, analytics, video hosting, support, forms, and scheduling.
- Instructors, contractors, moderators, or team members who help deliver TuberSchool.
- Legal, compliance, or safety parties when required by law or when necessary to protect rights, safety, users, or our business.
- Business transfer parties if TuberSchool is involved in a merger, acquisition, restructuring, sale, or transfer of assets.
8. Third-Party Platforms
TuberSchool may rely on third-party platforms for course hosting, community, payments, email, analytics, forms, calendars, video, and other operational services. These third parties may collect information under their own privacy policies.
9. Data Retention
We retain information for as long as needed to provide TuberSchool, manage accounts, comply with legal obligations, resolve disputes, enforce agreements, maintain business records, and improve our services.
10. Security
We use reasonable administrative, technical, and organizational measures to protect information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
11. Your Privacy Choices
Depending on where you live, including certain U.S. states, you may have rights to request access to, correction of, deletion of, or a copy of certain personal information. You may also have the right to opt out of certain processing, such as targeted advertising or certain types of data sharing where applicable.
To make a privacy request, contact us at support@tuberschool.com. We may need to verify your identity before fulfilling a request.
12. Children’s Privacy
TuberSchool is not intended for children under 13, and we do not knowingly collect personal information from children under 13. Paid membership is intended for adults or users with appropriate parental or guardian involvement where legally required.
13. International Visitors
TuberSchool is operated for a United States-based course and membership offering. If you access the website or services from outside the United States, you understand that information may be processed and stored in the United States or other countries where our service providers operate.
14. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date on this page. Continued use of TuberSchool after changes means the updated policy applies.
15. Contact
Questions about this Privacy Policy can be sent to support@tuberschool.com.